Privacy Policy

Last Updated: 15 May 2022

Please read this Privacy Policy carefully to learn about our policies and procedures for handling your Personal Data (as defined below),

Hash Memes’s games, apps, websites and related services (collectively, the "Services" or "games", "apps" and "websites" for particular categories) are covered by this Privacy Policy. This Privacy Policy outlines how Hash Memes and connected organizations (collectively, "Hash Memes" or "we", "us", "our") collect, utilize, secure, and/or disclose personal information from end-users ("you" or "your") or otherwise handle it when you use our Services. This Policy does not address the privacy practices of any third parties that we do not own or control.

Please take the time to read our Policy and the Terms of Service. You accept and agree that your personal information may be used in accordance with this Policy by using our Apps or Services. You must not use or access our Apps or Services if you are uncomfortable with any element of this Privacy Policy or our Terms of Service.

This Privacy Policy is subject to change at any moment, and we urge you to check it on a regular basis. Your continuing use of our Services indicates that you agree to any modifications to this Privacy Policy.

In certain situations, we may alert you of changes to this Privacy Policy with a conspicuous notice on our Services (such as a notification or pop-up) before the changes become effective, and we may amend the "effective date" at the top of this Privacy Policy.

THE DATA WE COLLECT

The types of personal data we gather are determined by the Services you use and the necessary legal requirements.

Data we collect automatically

• Data about your account and game progress, including in most cases an automatically created internal account ID.
• Data about your device, such as device name and operating system.
• Your IP address and mobile device identifiers.
• Browser type and language, internet service provider, and mobile carrier.
• Data about your use of the Service, such as gameplay data, payment record and your interactions with other players inside the Service.
• Data we collect with cookies and similar technologies.

Data you provide us directly

• Player name.
• Contact Information.
• Profile information.
• Your messages to the Service.
• Customer service.
• Other data you choose to give us.

Please keep in mind that you are entirely responsible for ensuring the accuracy and timeliness of the information you supply to us.

Data we may collect from our third-party partners

• We might collect the below data, If you access the Service using a third-party account (such as Facebook, Google, Game Play).
• Demographic data(such as to determine your IP address's rough location).
• Information to fight against fraud(such as Abuse of refunds in games or advertising click fraud)
• Information from platforms that the games run on or data from payment service providers (such as payment verification data)
• Information for advertising and analytics (such as surveys).
• Information that you have made available to us via your privacy settings from a third-party provider

WHY DO WE COLLECT YOUR INFORMATION?

Your information may be used for the following purposes:

To make the Service function

• Create accounts for you to play our games and use our services.
• Operate the Service.
• Provide and deliver products and services you request.
• Send you Service-related communications.
• Verify and confirm payments.
• Promote our Services.

To improve the Service's suitability for our players

• Update and develop/enhance player profiles.
• Improve the Service and the Player Experience.
• Customize your Service experience.
• Provide social features as part of the Service.
• Respond to your comments and queries, and offer player assistance.
• Send you relevant information like updates, security alerts, and support messages.
• Enable you to communicate with other players.

To maintain the Service safe and equitable

• Analyze and monitor the Service's use.
• Automatically or manually moderate/monitor chats.
• Take action against gamers who are dishonest or misbehave.
• Send your information to agencies or organizations in charge of preventing and combating crime and fraud.

During our analysis, investigation and testing, We may utilize analytic tools, including third-party analytic tools, to conduct research, surveys, and analysis, to generate reports for usage, to track possible Service problems, or to try out new game features and content.

Additional objectives: With your consent, we may process your data for additional purposes.

HOW DO WE USE YOUR INFORMATION?

Transfers of data abroad

Because our Service is global in nature, your data may be transported to any location on the planet. Because foreign countries' data protection regulations may differ from your own, we take efforts to ensure suitable protections are in place to secure your data, as described in this Policy.

Providers of third-party services

Third parties may assist us in providing the Service. These third parties may handle your data only when we request them to do so in order to offer the Service, such as payments, hosting, player support, advertising, analytics, and fraud protection.

Advertising and Social Media partners

Our partners' features, such as social media engagement tools, functionality via application programming interfaces (APIs) or software development kits (SDKs), and in-game advertising, are included in the Service. These parties may have access to your data and have their own privacy rules. We advise you to review their privacy policies to learn more about how they process data.

These partners may have access to information about your actions and device (for example, your IP address, mobile identifiers, page(s) viewed, location, and time of day). We may also mix and share data about you that we have acquired with third-party advertising partners. This data (and similar data acquired from other websites) may be used by these advertising partners to provide tailored adverts to you when you visit third-party services within their networks. These partners may have their own privacy rules in place. This is also known as "interest-based advertising" or "online behavioral advertising."

Acquisition, Merger or Other Business Transaction

We may transfer your information if we are engaged in a merger, sale, acquisition, divestment, restructuring, reorganization, dissolution, bankruptcy, or other change of ownership or control, in whole or in part.

Legal Obligations and Safety

We may release your personal information if we believe it is reasonable to do so:

• Comply with applicable laws or regulations.
• Comply with a valid legal process (such as subpoenas, warrants, court orders).
• Comply with valid requests or investigations by public authorities.
• Protect the security or integrity of the Services.
• Enforce our policies, agreements, and conditions, whether via lawsuit, arbitration, or other means.
• Protect our legitimate interests, including legal interests.
• You, other users, workers, partners and affiliates, or other natural persons' rights, property, or safety are all protected.

If we are required to reveal your personal information to law enforcement, public authorities, or other governmental organizations, we will provide you early notice unless we are forbidden from doing so by governmental bodies or the law.

Other participants and users

Social aspects are an important part of our games. For example, Other players and users may view your profile information, in-game activity, and messages you have sent.

YOUR RIGHTS AND OPTIONS

Unsubscribe from push notifications

We may send you push notifications via our mobile apps. You may opt out of getting these sorts of communications at any time by changing the settings on your mobile device.

Unsubscribe from targeted advertising

You may opt out of interest-based advertising on mobile applications by going to your Android or iOS device's privacy settings and disabling "Allow Apps to Request to Track" or selecting "Limit Ad Tracking" (Apple iOS) or "Opt-out of Interest Based Ads" (Android).

Data wiping

You have the right to request that your data be removed. Please read the contact details below if you want any data about you erased. Please keep in mind that in order for us to complete your request, you must first remove our games from your mobile devices. When we erase personal information about you, we may keep certain data for other reasons, such as keeping financial records, preserving or enforcing legal rights, keeping marketing suppression lists, or for technical reasons, such as maintaining technological security or database integrity.

Your additional rights

We will react to all queries in a timely manner. If you want to exercise any of the above-mentioned data subject rights, please write an email to privacy@hashmems.com. All requests will be handled in compliance with applicable legislation. To protect your privacy, we may take additional steps to verify your identity before fulfilling your request, such as requesting a purchase receipt or other account information, requesting that you link your email address with your game account, or requesting that you answer questions about your activities on our Services.

You also have the right to have your data corrected, to object to or limit how we use or distribute your data. You have the right to withdraw your permission, which may have an impact on the services we provide to you and the operations of our products depending on the circumstances. In compliance with relevant legislation and based on the circumstances, we will supply you with a copy of your personal data in electronic format if you make a reasonable request.

Cookies and subsequent technologies

Cookies and other similar technologies enable us to save their preferences and monitor your 

• Actions on the Service. We do so for the following reasons:
• Allow users to use the Service.
• Analytics, personalization and attribution.
• Improve and expand our Services.
• Detecting and preventing fraud.

Through your browser options, you may allow, disable, or erase tracking technology. Follow the instructions supplied by your browser, which are normally found in the "Help", "Tools", or "Edit" options of your browser. Please be aware that if you deactivate tracking technology in your browser, you may be unable to access secure sections of the Services, and certain features of the Services may not function correctly.

DATA PROTECTION

We are constantly developing and implementing administrative, technological, and physical security measures to safeguard your data from unauthorized access, loss, abuse, or alteration in order to assist maintain a secure and safe player experience.

DATA STORAGE

We keep your data for as long as your account is active or as long as necessary to serve you with the Service. We may, for example, de-identify unused gaming accounts on a regular basis, as well as analyze and de-identify superfluous data.

Please keep in mind that even if you ask us to delete your personal information, we will keep it in order to comply with our legal duties, settle disputes, and enforce our agreements.

CHILDREN

We place a high value on protecting children's online privacy. Our Services are not generally oriented to children under the age of 13 (or any other age required by local law), and we do not intentionally collect personal data from minors, unless as mentioned in the following paragraph.

We take further efforts to limit access to these Services depending on the player's age for games that are not intended towards minors but may appeal to them. When a player declares that they are under the age of 13 (or the appropriate age in their area) for these Services, we will restrict their access to certain services, such as social media and chat capabilities, as well as some types of notification alerts. We also limit personal data processing to solely what is required to support the internal operations of our Services.

If we discover that a child has supplied us with personal data in violation of the above, we will erase any personal data we have obtained, unless we are required by law to preserve it, and terminate the child's account and/or restore them to the underage experience, as appropriate.

RETENTION

In general, we retain your information for as long as is required to fulfill the objectives mentioned in this Policy or to comply with relevant legislation. Otherwise, we will make every effort to delete your personal information upon your request or when we no longer require it for the purposes for which it was originally collected, though we reserve the right to retain such information indefinitely for the establishment or defense of legal claims, audit, fraud and/or crime prevention, and so on. We will not erase any personal information that also refers to other people unless those people also choose to delete their personal information at the same time. 

FOR CALIFORNIA RESIDENTS

We do not sell personal information as those terms are defined in the California Consumer Privacy Act.

If you live in California, you may request a notice identifying the types of personal information we disclose with our affiliates and/or third parties for marketing purposes, as well as contact information for such affiliates and/or third parties. If you live in California and would like a copy of this notice, please send us a written request with your name, account information, and evidence of California residency, with the subject line "My California Privacy Rights."

DISCLAIMER

Please keep in mind that owing to the nature of the internet sector, it is difficult to guarantee that systems are completely safe. You should be aware that the systems may have problems owing to reasons beyond our control, such as malevolent actors. Although the security of your personal information is our first priority, there is always the possibility of risk that your Personal Information gets compromised.

CONTACT US

If you have any questions, please write an email to privacy@hashmemes.com.

ADVERTISING NETWORKS AND THEIR PARTNERS

To show you more personalized advertisements, the below listed advertising networks and their partners would like your consent, if you reside in EEA, the UK, Norway, Switzerland or Brazil, unless they have another legal basis for processing, may collect or receive device information from our apps and other apps that include personal and non-personal information, which include  IP address, advertising (or ad) identifiers or other information regarding the delivery of advertisements and your interaction with them, inventory of installed apps and/or other tracking technologies to provide measurement services, personalization, ad selection, content selection, delivery, reporting and optimize targeted ads. Ad identifiers are temporary device identifiers such as the Android advertising ID and/or Apple's ID for advertising (IDFA). Furthermore, the advertising networks named below are separate data controllers in terms of your personal information, and you may learn more about how each manages your data or offers opt-outs by visiting their individual privacy statements via the links below.

Google AdMob and their partners

https://www.google.com/policies/privacy/

https://support.google.com/admob/answer/9012903

Google AdSense

https://www.google.com/ads/preferences/

ANALYTICS AND OTHER SERVICE PROVIDERS

We utilize your information to run our own analytics, as well as to allow third-party analytics and other critical tasks. We employ analytical data to assist business analysis and operations, business intelligence, product creation, service improvement, personalization, advertising, and recommendation.

Google Analytics & Google reCAPTCHA

https://policies.google.com/privacy

https://policies.google.com/technologies/partner-sites

Firebase

https://www.google.com/intl/en/policies/privacy/